![]() ![]() Having to feel ready for battle instead of relaxing makes the nice view worthless. OK so $10 of free play cost me nothing but it just demonstrates what other reviewers have said about the don't care attitude of the staff.I can only imagine if I had a problem with my reservation but maybe I will encounter that with checkout in the AM. The persistent response was "well you should have used it before now so OK?" I said NOT OK! So I'm staying here 4 nights and the time limit on the free play was not disclosed and you're telling me there's nothing you will do about a lousy $10 of free play that costs the casino nothing? NOPE! WOW.Looks like the customer is always wrong here. Went to the player's club to inquire and was told I should have used the free play within 3 days of issue which was never disclosed. Hadn't used my $10 in free slot play yet so after the third night's stay, I found no free play on my card. ![]() Booked 4 nights here and spent the majority of time sightseeing.
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